Conway Management founder Bill Conway, former President & CEO of a Fortune 500 company, has decades of business experience, and was the first western CEO to apply Dr. W. Edwards Deming's principles to the operation of a major enterprise. He has drawn from a wide range of industries to assemble a highly-knowledgeable staff who know about work and improvement and can help clients to achieve success. Conway management's consultants and coaches know firsthand the tough day-in and day-out demands of the business world. And they are experts at helping organizations make the changes required for success so that you achieve and exceed your goals..

Mike Gallimore

Conway Management's UK effort is led by Mike Gallimore, a former senior marketing manager at Nashua Corporation where he first worked with Bill Conway and learned the Deming approach.

After leaving Nashua and founding MGA, a management consultancy, Mike partnered with Conway Management in 1990 to bring The Right Way To Manage to Europe, the Middle East and the Far East. Since then he has been responsible for teaching The Right Way To Manage to over 10,000 people at all levels within organizations of all types and sizes.

Mike is both a consultant to executives and senior management and provides coaching and training to client organizations. He currently spends more than 50% of his time working in the Middle East.

Shelia Julien

Sheila Julien, a Senior Associate with Conway Management, draws on almost twenty years of business experience to help organizations achieve significant improvements in business results through process analysis, innovation, and effective change management.  Sheila has strong systems experience.  Her approach focuses first on the redesign of work processes, and second on the appropriate technology to support the re-invented process.

Sheila combines a strong background in finance, planning, process design, and change management to help organizations achieve breakthrough results in business. Since joining Conway Management, Sheila has helped companies in a wide range of industries, including banking, supermarkets, health care, chemical, construction, and manufacturing.

Sheila holds an MBA concentrating in finance and operations research from Cornell University; a Master of Arts in English; and a CPA.

Ellen Kendall

Ellen Kendall works with a variety of clients, specializing in organization and process improvement, project management and team development.  She has been involved in the quality and organizational improvement arena for almost twenty five years.  Ellen’s experience includes a wide variety of industry, consulting and education.  Ellen worked for four years with a consortium of three organizations in Northwest Alaska — the Maniilaq Association (including the hospital), NANA, and the Northwest Arctic Borough.  She also served as an internal quality management consultant for Norton Company, where she conducted seminars to the top 1,000 managers worldwide, advised the senior management team, provided ongoing education and training at all levels, and served as an in-house resource.  She also served as the Assistant Director with the Management Development Center at The University of Tennessee, Knoxville, responsible for the Institute for Productivity Through Quality, an internationally recognized center for quality management education.

Ellen specializes in providing consulting services and training that enable organizations to successfully implement change management systems for continuous quality improvement.

Ellen holds a B.S., Honors College, from Michigan State University and an M.S. from the University of Tennessee.

Mary Jane King

Conway Management is led by Mary Jane King, President. A member of the Conway team for over twenty years, Mary Jane has held positions in finance, sales and product development. She has been instrumental in developing products including The Quality Secret, the Waste Chasers series and Conway Charting Solutions Software.

A graduate of the University of Vermont, Mary Jane has a MBA from the University of New Hampshire and is a graduate of the University of Tennessee's Institute for Productivity Through Quality.

Steve is a Senior Associate with Conway Management Canada. Steve spent 20 years with Imperial Oil, Canada’s largest integrated oil company. He had management assignments in marketing, sales, advertising & promotion, market research and customer service, refining and distribution. He also spent two years in Human Resources as Manager of Training & Development.

He established the function of Manager, Total Quality and filled that position for 5 years with the Québec operations department. He was a member of both the Québec management team and a national team of internal and external consultants whose mandate was to acquire new management skills and facilitate implementation throughout the company.

Since becoming a Conway Senior Associate in 1992, he has worked with such companies as: Ultramar Canada, Coca-Cola, Les Aliments Delisle Ltée, Smith & Nephew, Weston Foods, Ready Bake Foods, Imperial Oil and Parmalat.

John Petrie

Conway Management Canada is directed by John Petrie, a registered professional engineer in Ontario and a member of the Metropolitan Toronto Board of Trade and the American Society for Quality.

A Canadian pioneer in the implementation of teamwork, participative management and employee involvement, John has a solid business background, having held senior management positions in manufacturing, strategic planning, logistics and information systems with Petrosar, Canada's largest producer of primary petrochemicals. Since joining Conway he has worked with dozens of companies in manufacturing, finance, process industries, technology and professional services. He can be contacted through Conway Management headquarters.

Glen Tichbourne

Glen is a ‘Lean Guru’ and industry recognized as a senior ‘Master Trainer & Facilitator’. He has trained & mentored many successful Lean, Kaizen and Human Capital trainer candidates.

Glen’s lean experience includes industries such as automotive, aerospace, military, steelmaking and casting foundries, cable assembly, food processing, high tech. machining, nuclear industry, woodworking, electronics and printing industries.

Glen is a lean systems, human capital and leadership facilitator, whose adept teaching, mentoring, problem solving & team-building abilities have benefited many globally competitive clients.  His work in world-class manufacturing environments, delivering adult skills development, training, and facilitation and consulting, has given him a unique perspective in the application of lean tools and techniques that result in effective business improvement & transformation for all sectors.