| Step |
Meaning |
Examples |
| Goals |
What the company wants to accomplish. |
- growth in revenues
- new end-use markets
- market share
|
| Vital Few |
Where the company must excel. |
- on-time delivery
- cost of product
- responsible care
- raw material sourcing
|
| Critical Processes |
How the vital few are accomplished. |
- customer partnerships
- logistics planning
- standardized procedures
|
| Waste |
Gap between "is" and "should be". |
- delays to market
- excess freight costs
- under-utilized plants
|
| Priorities |
Decide what projects to work on. |
- technology development
- cost improvement
- regulatory constraints
|
| Execution |
Carry out projects. |
- set up and train teams
- provide support
- monitor progress
- recognize and communicate results
|
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